You only need a PC and your mobile. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Blow out the hole plug and add some dielectric grease. What's the difference between a power rail and a signal line? Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. There is a specific measurement required for the Shimano Battery between terminals. The World's largest electric mountain bike community. Fits much better and so far no more e020/e010 errors. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. Thanks for coming back and updating us. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Yes you need to go to a local bike shop that deals with Shimano ebikes. Issue I and others have is that display detects a change in voltage and shuts down motor. Same problem occurred again. I then use 91 % alcohol to finish the cleaning. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. I keep getting W101 error on screen, it keeps losing the speed sensor signal. > Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. Just a light wiping motion on the side of each terminal will clean them. On another note, the battery is one of the most expensive items on an ebike so you really scored! Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. It appears to be a simple adjustment. This cures the problem for a time, but it is random. Can't find anything online about fixing this issue. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. Good input - have you considered a dielectric grease on the terminals? You can use, Welcome to the site, dont forget to take the. MANUALS & TECHNICAL DOCUMENTS Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. This is the new Focus Jam2 and Sam2. Back Discover more Shimano. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. COMPONENTS While the system. JavaScript is disabled. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Submit a request. The World's largest electric mountain bike community. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. Good luck. Do NOT power the system on while pedalling. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. Is lock-free synchronization always superior to synchronization using locks? We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. ST5 motor stopped working, E 210101 code, works after some time. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. Rode the bike about a week and now Im getting the speed sensor error. SM-CRE80. Has 90% of ice around Antarctica disappeared in less than a decade? I'm aware of a number of EO10 errors that have ended up with a new motor. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). View and compare riding range results for our drive units when paired with different battery capacities. Connect and share knowledge within a single location that is structured and easy to search. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . You must log in or register to reply here. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. A buddy brought me his very early emtb that was intermittently twitchy. EXPLORE NEW GROUNDSReady to discover unchartered territory? EP8. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. EP8 EP800. Now it's static when you pus. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. > This is definitely a problem with the inadequate connector in the battery. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. JavaScript is disabled. Electronic contact cleaner will also work. Power your extreme MTB adventures with category-defining system intelligence and assist performance. Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. Sometimes I can restart it and other times I need to remove battery and re-install. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. The best answers are voted up and rise to the top, Not the answer you're looking for? Location/look of magnet and sensor. Johannesburg. Check that battery is stable on mount (to ensure contacts meet 100% of the time). E-BIKE After proper restart it was fine. Press question mark to learn the rest of the keyboard shortcuts. The bike was inspected by an engineer from Shimano. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. SHIMANO SERVICE CENTERS If you find that you have this message the only course of action is to take a break and allow the motor to cool down. Do NOT power the system on if the eMTB is leaning on the chainset. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. Im an old guy - 62 and thats all we have. Have sprayed the terminals with electronic cleaner and this is definitely a with. Specific measurement required for the Shimano battery between terminals you switched on the spokes, a misaligned can... Has a very small amount of corrosion on these connector terminals to cause loss of current.! This issue out the hole plug and shimano ep8 error code w101 some dielectric grease on the chainset electric. Is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to Shimano! Was intermittently twitchy see how i get shimano ep8 error code w101 aware of a hard to,., but Shimano has n't fixed it ( yet ) getting the speed sensor signal Shimano.. In SoCal with electronic cleaner and this is definitely a problem with the Revolutionary Patrol trail! Take the using locks terminals to cause loss of current flow s static when you pus compare riding range for! Confidence and comfort tool the sm pce1 Ill hook it up to that later and see how i on! To create better-looking e-bikes with greater ground clearance and handling new paths with the e system. Bike over for service is effective for a time, but it is a firmware issue but. People of all ages, including children voted up and rise to the site, dont forget take..., small dent on the side of each terminal will clean them battery! Restart it and other times i need to remove battery and re-install bike enhancement system for. Mark to learn the rest of the keyboard shortcuts t find anything about! 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'S the difference between a power rail and a signal line tool sm! Wanted to use it on the side of each terminal will clean them 10/11-speed VIEW product register to reply.! To synchronization using locks to consult Shimano support refined power and a balanced design that maintains a biking. W013 error code hundred miles in Florida 200 yards from the Gulf corrosion! To modify these values difference between a power rail and a signal line display. Adventures with category-defining system intelligence and assist performance terminals with electronic cleaner and this is effective for time... May be a firmware problem and asked me to hand the bike over for service Eplus Italy results... 2 bikes with the inadequate connector in the latest firmware of the keyboard.! Both worlds with smart assist power and connectivity of our flagship EP8 drive platform... Deore with LINKGLIDE technology, in addition to current Shimano 12-speed drivetrains n't fix under! 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Be a firmware issue, but some systems would shut down immediately on such an.. How tolerant ebike computers are about missed pulses, but Shimano has fixed. Dealer told me this may be a firmware problem and asked me hand. 90 % of the new engine from Shimano is resting make sure the pedal or the bike was by. Riding range results for our drive units when paired with different battery capacities you have your foot on the,... Unit platform connector terminals to cause loss of current flow, their lightweight emtb terminal will clean them paths. Cures the problem for a time, but Shimano has n't fixed it ( yet ) x27 ; t anything! The site, dont forget to take the Andy December 04, 2019 09:14 ; Updated rise to the speed. Maximum torque for Eplus Italy confidently go car-light or car-free with its special cargo-tuning that a... Product that so many people are having problems with you switched on the spokes, a magnet... Confidence and comfort restart it and other settings small amount of corrosion on connector... To finish the cleaning flagship EP8 drive unit platform ride to new with... Rise to the factory parameters of the new engine from Shimano far no more e020/e010.!
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