", "I am quite familiar with Stripe for business. The Stripe interview process typically takes 3-8 weeks on average and follows this order. Let us know how you approach the execution of a project. Average Stripe Program Manager yearly pay in the United States is approximately $148,768, which is 89% above the national average. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I applied online. Once I returned to the USA I started continuing to practice on my own and am able to swim across the full pool length. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. The Stripe Interview Process and How to Ace it An interview process for a software engineer position verifies two things: 1) your cultural fit and 2) your technical skills. Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. I have had an account for about four years now with Stripe being the payment API for my Shopify website. "I've gotten better at handling stress over the years and consider myself to be quite calm under high-pressure situations. I found a team-based app that offered a lower monthly cost, with added features. This is a straightforward question to make sure you're up to the task. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. We want Stripes to support the decisions they make with numbers and narrative. "From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. ", "Although I have not worked with a team-based messaging application, I am confident that I would learn very quickly. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe. The interview was performed extremely professionally. Any thoughts on Stripe, around culture and comps specifically? Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). I will contribute to the success of Stripe by committing my most attentive work to you every day. As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. How do you work towards delivering? Luckily in my childhood, I survived a couple of water accidents. Free interview details posted anonymously by Stripe interview candidates. Manager call 3. Therefore, any date prior to 2019 might not be accurate. ", "I've spent the last three months learning Portuguese in my spare time. Interviewed with recruitment team. The purpose of this page is to help you prepare for your job interview. How to Answer: Why Do You Want to Work Here? Very disappointing. Create the high-level project plan and keep it up-to-date 4. We know that we can do great things alone, but even greater things together. Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. If they make you an offer, you know that Stripe changed the RSU package earlier this year hopefully. The individual panel was interesting. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. Then to finish it out, I had no response once process was over, not even a 1 line rejection. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. Design the front end of a payment processing system. How would you optimise the team to ensure scalability without enhancing your head count? "I have used a variety of team-based messaging applications. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Chef Crista is the Hotelier and Spa Owner and a professional chef. Have you ever worked on a project where goals were ambiguous and changing? I found the entire process to be incredibly well handled, by far my best interviewing experience to date. The process took 2 months. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. Wonderful approach, and this answer aligns very well with the Stripe mission. 1st Answer Example. 3. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. 1. Our date tracking prior to 2019 was not accurately kept. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. Filter Found 7 of over 1.1K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Stripe Experience Positive 43% Negative 29% Neutral 29% Getting an Interview Applied online 71% How about including an example of a time when you've done this before? Think of an important decision you had to make recently in the workplace. Pretty much every day, I learned by throwing myself into a project despite not having adequate resources to understand how to approach it. This was huge for us as a company because it lets us know that we could add value to these larger organizations. ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. ", "Meetups, blogs, Wired.com, Ted talks, and other groups.". Individual panel with 4 people I believe the best way to stay ahead of your competitors is to pay close attention to minute details. I interviewed at Stripe (San Francisco, CA) in Sept 2018. ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. 1. It's exhausting, extremely time consuming & unnecessary. ", "I would have to say cautiously optimistic.". This time I changed my approach to having swim classes every day, instead of once a week as I had in the USA. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Can you design a mobile phone for 3-6 years old kids? This question bank only stays relevant with your help. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. I would not recommend interviewing at Stripe. It opened the door for other more significant and mid-market chains down the line. The panel interviews were difficult, with one called Elevate - which are non role related questions. Senior positions: USD 315,000. LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK Then to finish it out, I had no response once process was over, not even a 1 line rejection. I will turn this pain point around for you. When you call my references, I'm confident that they will attest to this fact. I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. The interview process is long and heavy, but went smooth. Whatever you discuss should be appropriate, relevant, and something that you know enough about that you can speak with ease on the topic. We took the new information into account and successfully adjusted the project within only a few days. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? MoneyWatch These companies pay interns more than $8,000 a month By Megan Cerullo April 14, 2021 / 2:44 PM / MoneyWatch Some lucky interns can earn a pretty penny while learning their trade at. If you are currently under non-disclosure or non-compete agreement with your present employer, now is the time to discuss that. I'm also open to relocation and am particularly open to working out of your Tokyo office. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. The service has never let me down, and allowed me to send professional-looking invoices right from my computer. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. Typical behavioral questions "tell me about a time". I graduated with a 3.95 GPA, one of the top students in my class. Anonymous Interview Candidate in Bellevue, WA, I applied online. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. Monitor the project execution and track risks 6. I felt disrespected by this and withdrew my application. For example, you might share that you enjoy beat-boxing or making origami swans. I set a tight schedule that focused on daily deliverables to keep everyone on track. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? "I would have to say that the person who has most greatly inspired me has been my older brother. You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. Tell us more. Very disappointing. Think about how you define innovation in your work life and discuss with your interviewer the ways that you have contributed to an innovative environment in the workplace (and how you would continue to do so at Stripe). Be sure to include how you stay up to date on industry changes and new technology. 2. ", "I am expecting a total compensation of about $800000 per year. You will be an integral member of the Corporate Security, Safety, & Resilience team, reporting directly to the Corporate Security . Some of the people on the team asking questions knew absolutely nothing about fraud or BSA/AML. 3) how long does this process take end to end? Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. It kick-started my career. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Think of adding in more specific tasks and achievements that you look forward to earning in this role. Free interview details posted anonymously by Stripe interview candidates. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. Providing excellent client service is at the heart of what I do professionally, and I find that the aspect of my career that I most enjoy is working closely with clients. I enjoy cooking and fine dining.". So i am interviewing with Stripe for a Service Account Manager role in NYC. Manager call Draw the technical architectural diagram of a ticketing system? Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. Tell me about a time when you made a mistake that delayed the completion of a critical project. "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. Stripe is rebuilding the economic infrastructure of the internet. You have to set up UBER service in another country, how do you choose the country? You are the user, this interview is the product, what is your feedback? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. They can tell personality, experience and culture fit after probably 2 interviews. I interviewed at Stripe (Bellevue, WA) in Feb 2022. It felt dry. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? ", "I have recently learned to swim. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. Interviewed with recruitment team. What's the typical progression for members of this team? How will you plan for an online grocery system? This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. It also is concise and will save you a lot of time. Each of these interviews lasts between 45 minutes and an hour. I successfully managed the team for three months, and profits even increased by 10% that quarter. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. Someone can be a customer service agent without being able to offer ample support that a client may need. Because of this, our team had to re-do the entire proposal. I interviewed at Stripe (Dublin, Dublin) in May 2022. Recruiter call Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? I interviewed at Stripe Interview There were four rounds of interviews. This ultimatum led to the client agreeing to the higher but necessary retainer, and we've been successfully doing business since. I also offer creative solutions on how to position your department against the competition and ideas that will help elevate your business to the next level. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. 3. I have 4 virtual rounds. ", Written by Rachelle Enns on October 6th, 2018. ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. Anonymous Interview Candidate in Bellevue, WA, I applied online. Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. The company primarily offers payment processing software and application programming interfaces (APIs) for e-commerce websites and mobile applications. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? 1. ", "I have used Stripe on a regular basis for a few years now. Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. ", "I recently made suggestions to my manager about the team messaging application we were using. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". Does anyone know the salary range for this position and any other insight would be appreciated. Interview Guide I interviewed at Stripe (San Francisco, CA) in May 2022. The interview panellists may also ask questions on program management, system design and a few behavioural questions in this round. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. I recommend being super clear about the goals of this project and how this project impacted the company's overall success. Stripe Technical Program Manager (TPM) salary Entry-level salary: USD 130,000. 3. Felt like a free consultancy paper. Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. Tell us how you managed to make a client cooperate. I interviewed at Stripe (Dublin, CA) in Jun 2021. Overall, this interview has been quite informative, and I am happy with my performance. Got an interview coming. They release hundreds of new features and improvements annually to stay one step ahead of their competitors, and your interviewer wants to know that your definition of innovation is in line with Stripe's culture. It's exhausting, extremely time consuming & unnecessary. In fact, they openly state on their website that "people who thrive in high-conflict work environments often do not enjoy the experience here," so ensure you pay special attention to fit and company culture when answering this question. Stripe was updated by Rachel Hills on December 26th, 2021. "The first step in a software development lifecycle process is to define the requirements for an application. What are the risks in each? Please note that all salary figures are approximations . The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. The Stripe onsite interview consists of five types of interviews: a programming exercise, a debugging problem, an 'integration' problem, a system design question, and a chat with the hiring manager. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! You must create your own answers, and be prepared for any interview question in any interview. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) I have 4 virtual rounds. I applied online. Tell us your experience on planning/tracking multiple projects. Well done! You have to set up UBER service in another country, how do you choose the country? Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? 9 Stripe Program Manager interview questions and 7 interview reviews. Interview involved a phone call screen with recruiter, then the hiring manager. Do you like unquestioning stakeholders? Filter Found 4 of over 1.1K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Stripe Experience Positive 25% Negative 75% Getting an Interview Applied online 67% In Person 33% Difficulty 2.7 Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. How do you deal with underperforming team members? The process took 2 months. If this job is a remote work opportunity, then keep the 'living in 3 continents in 4 years' portion. Stripe Program Manager Interview Questions Updated Sep 2, 2022 Find Interviews To filter interviews, Sign In or Register. You can also ask the interviewer to share what the range is for the role. Hours of effort, research, study & preparation goes into each round. The recruiter will answer all those questions for you. Good job! I see the importance of agreements such as this and am most willing to comply. It felt dry. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. Manager call Reported by candidates. Does anyone know the salary range for this position and any other insight would be appreciated. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. Learn more here. Team is young and active. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Have a question or concern? I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. Any customer with a need for expanding their payment infrastructure is an ideal client for Stripe. Interview questions and answer examples and any other content may be used else where on the site. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. Reflect on what made the project meaningful and the top thing that you took away from it. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. The interviewer wants to know that you can speak competently about the industry and that you are aware of Stripe's competitive landscape. Make sure youre ready to rock your real interview. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about. Amazon, Go to company page The candidate experience with the recruiter was exceptional. 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This question bank only stays relevant with your present employer, now is the time discuss... Time you had a group conflict and how you approach the execution of a payment software... Out our partner Exponent for sample interview questions and answer examples and any insight. Concise and will need to escalate a customer issue to the interview at! Often feel uncomfortable discussing compensation, worried that they will prepare you for a Program. Great idea to highlight particular skills you hold that allowed you to successfully complete what needed to done... My diploma in information technology reflect on what to expect from the interview process typically takes weeks!