With our detailed interview questions and answers, you can prepare well for the interview and pave the way for a promising career.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'projectpractical_com-large-mobile-banner-2','ezslot_13',155,'0','0'])};__ez_fad_position('div-gpt-ad-projectpractical_com-large-mobile-banner-2-0'); Top 25 Electrical Machines Interview Questions And Answers in 2023. I would first carefully read and confirm the order details and then prioritize the organization of the order to ensure timely and accurate delivery. And the way we do that is really with two types of products. Im curious how else do you see cities evolving over the next ten years, and what is DoorDashs role or placed within that evolution? Interviewers test your critical thinking skills by learning whether you can make decisions based on logic and then communicate your reasoning to persuade others to follow you. Determined and self-motivated undergraduate marketing major. Tony Xu: Yeah, well, I think the first lesson that we learned is, whats ultimately the almost overly simplified problem that youre trying to solve and, if you can ask yourself that question very crisply, I think thats a very clarifying way to really test ideas very quickly. For my mom, it meant working three jobs a day for the first 12 years of her journey here and so, I didnt see them that often and so, most of my time was pretty unstructured and I think as a result that unstructured time was what was able to obviously, I wasnt thinking about becoming an entrepreneur when I was five years old, nor did I ever think what would happen from my unstructured time, but I think some of the benefits really came, Im from trialing a bunch of new things. Follow us on social media at Stanford GSB. If a resolution is not possible, I would apologize for the inconvenience and take note to help improve the customer service experience in the future. Joy Huang: And what is your go-to food delivery order? Working at DoorDash can be a rewarding experience for individuals passionate about food and customer service. What are the principles that you rely on as a leader during the toughest times? I used to attend to customer queries and grievances through phone, email, and face-to-face interactions. Tony Xu: Of course. Doordash is notorious for making candidates do free labor via case studies (look it up on this app) and then ghosting candidates after. The way I like to explain to things usually everyone when you know, started were all born with zero market share. Stanford GSBs View From The Top is the Deans premier speaker series. So just teach us how to improve our audit mechanisms in our measurement methods and so I dont think theres a silver bullet here. Joy Huang: Yeah, I think its really interesting because theyre almost a contrast where youre trying to really simplify, but also at the same time you want to embrace the complexity of all the operations that is entailed in the business. 1. I would communicate with the restaurant and the customer to clarify any questions or ambiguities and keep both parties informed of the status of the order. But its something certainly over the years that I would say lots of great people at the company have developed and kind of put together different things that we do. Tony Xu: Yeah, so, I mentioned that we didnt really, we werent really students or we werent really experts in logistics, per se. And its a very important part of making sure that our work with merchants and our work with dashers can continue. And then maniacal focus on that was the bet that we made that ultimately would translate into things that maybe others might appreciate or care about because at some point you do have to show your cards so to speak, and make sure that maybe some of the ideas you had would translate into real results. It tends to be what customers remember, theres a lot of steps. You have now synthesized this into a core principle for DoorDash that you call getting to the lowest level of detail. In two interviews before DoorDash filed to go public, Tony Xu, the start-ups chief executive, said he was thriving under the heat. DoorDash 1 year 10 months Legal Process Coordinator . Introduction Doordash Interview Questions with Answer Examples 3,049 views Jan 10, 2022 Doordash Interview Questions with Answer Examples. For me, that meant language, that meant earning income to buy Nintendo. Doordash does a great job of staying a step ahead of the curve. I dont think the journey to solving some of the problems we want to solve of, you know, transforming every brick and mortar business, for example, is going to happen overnight. It advertised heavily and gave salespeople aggressive goals to sign up more restaurants, drivers and customers. I think in the US thats north of 50%, that number has been true in pretty much every decade that its been measured. The company is experimenting with autonomous vehicle deliveries, a partnership with Chase to offer free deliveries to credit card customers and a red-brick commissary in Redwood City, Calif., that houses kitchens for multiple restaurants, including Chick-fil-A. But these are skills that I had to go and try to learn from those who were the best to kind of form my own view of what that meant. Could you help us first understand what this principle means? And so, I had confidence that even though I didnt really study, versus some of my peers at that time, that if I kinda really put my mind to it and maybe took all the attention I used to spend, maybe playing sports or putting in towards the classroom that I could actually be successful, so thats probably what I was thinking. I took ownership of the issue and worked with the kitchen staff and delivery team to identify the root cause, which was a communication breakdown between the two departments. Set of 4 questions : Critical Thinking - Why doordash - Why this job - If you are starting a new business in another city which one would you acquire 1st - Customer, Dashers, Restaurants 2nd - Behavioral - Why Dooordash - When have you been scrappy - Instances of working with cross teams Employees do not have experience to conduct interviews, not . These are not necessarily skills I had. The Stanford MBA Program is a full-time, two-year general management program that helps you develop your vision and the skills to achieve it. 911 dispatchers are the first responder to the emergency. Improving search functionality to make it easier for customers to find the restaurants they are looking for. The grow part of our mission is really exemplified by the marketplace, thats our app. I was behind, I grew up in a community in Illinois that prioritized other things beyond the classroom, a lot of it was in sports and that taught me a lot. And thats really I think the spirit of how DoorDash operates. I mean, these are tricky questions, where we first have to almost study the world first before we start, hopefully, bring value to different people inside that world. Deciding on the features for the company's products. Interview process at DoorDash Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 65% About a week 22% About two weeks 7% More than one month 3% About a month 3% Most reported steps They have no interview 58% Background check 49% Other 12% Phone call/screening 12% On-site interview 7% Least reported steps Could you see DoorDashs last-mile fulfillment model be applied well and why? Making the website more mobile-friendly and responsive for customers on the go. +1, got my DoorDash technical interview today as well. And I think thats really what starting a company really is and so, when I think theres lots of variants and youre learning pretty much on the fly a new job every week in the beginning, later on maybe every month, every six months, you really have to find other maybe first principles that have accumulated in other parts of your life to really get you over the hump at times. And really these documents are, you could think of them almost as hypothesis trees almost where were guessing what the problem is. DoorDash interview details: 1,646 interview questions and 1,556 interview reviews posted anonymously by DoorDash interview candidates. Lazy people. These interviews typically take place in the second round, following your initial screening, and they are designed to assess both your analytical skills AND your coding prowess. Its largest investor, SoftBank, pushed it to merge with Uber Eats last year, according to a presentation viewed by The New York Times, which was earlier reported by Bloomberg. I do customer service actually every day because, sometimes its really hard just looking at the data to get to the digging. And so, I think unless you are maniacally focused on it, I think it is difficult to maybe make it all the way through all the ups and downs and so find something that youre obsessive about. Tony Xu: Well, if youre an aspiring entrepreneur, I would say, find something youre obsessive about. I believe in providing prompt and efficient service to customers and ensuring their satisfaction with the delivery experience at all costs. But also work with everyone else who created this labor system over the the last seven decades, eight decades in the US, and change it in a way that actually gives them also the protections that they deserve. Busy people. Tony Xu: Yeah, I think, again, there isnt a silver bullet and youre right. You must live in San Francisco to work in Technology, I think youre gonna see more of that spread, youre gonna see a greater distribution of all the things that I think we each want, convenience, for example, or access to different types of jobs in more places. Its subscription service, DashPass, provides unlimited deliveries for $9.99 a month and has 1.5 million customers. It was mostly not pretty, and it was laced with magical thinking. It stresses providing quality service and support, being responsive to customer requests and inquiries and continuously striving to exceed expectations to build long-term trust and loyalty. Tony Xu: Youre never as good or as bad as people say you are, so I think its really important to be intellectually honest and I think if you can do that and if you can set that at the beginning of your journey if youre building a team or building a company over time that lays the foundation to carry you through the really difficult times. Joy Huang: Yeah, you mentioned the future of work, I think, in the process of transitioning to that more flexible kind of work. Senior Manager Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, When you join our team, you join our dream: to grow and empower local economies. And, and I think that that was probably one of the earliest lessons I took were I think on one hand for me it was just hanging out with my mom. Joy Huang: Youve been listening to View From The Top the podcast, a production of Stanford Graduate School of Business. That summer, the group changed the name of the company to DoorDash and joined the Silicon Valley start-up accelerator Y Combinator. And for us, I think we always understood that relationship between what we were working on and what the outcome would be. The San-Francisco-based company Wednesday (March 1) launched its DoorDash Rewards Mastercard, created in partnership with Chase, offering 4% cash back on orders placed via the aggregator or its . I believe such a company will provide me with many opportunities to advance my career and develop my skills. Other merger efforts have flopped. One is a marketplace where we sit in between . Critical Thinking for Better Judgment and Decision-Making . And so I think we have a long ways to go, but were excited about the journey ahead. DoorDash has millions of dashers actually every month, and its been very fascinating to see how the vast majority of 90% of them work fewer than 10 hours a week. According to the DoorDash Impact Report, about two-thirds of restaurants stated that DoorDash was critical to their business, and nearly 80% of customers relied on DoorDash deliveries during the crisis. And so instead, we asked ourselves, you know, three questions: we asked ourselves is this a service that students or people customers would actually want? justafluke__ 2 mo. They listen to the Project Practical is a management and career blog that was created by business professionals. And I think the first lesson again is to really simplify where youre trying to do because I think oftentimes when you try to solve a really hard problem as the first, I guess, quote on quote go to market to test your ideas you might not even know what it is that youre actually trying to solve. Moreover, it provides competitive compensation, benefits, and opportunities for professional development for its employees. And in fact, the company almost ran out of money by the end of 2017. In such a situation, I would first gather the required data to understand the root cause. Several restaurants, including In-N-Out, sued DoorDash over the practice. And so I think there are ways in which you can look at rates of progress, but I think its first and foremost recognizing what is it that youre actually trying to get better at? Click here. ago. For me, its why I worked at a really young age; it was to save up enough money to buy Nintendo to buy the games that came within Nintendo. Because when you have lots of activity in the same geography, you have basically the the greatest density of work, if you will, the greatest density of work is what allows you to be more efficient and also achieve a lower-cost way of bringing things to places. 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